Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer an express delivery, please contact us.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Refunds are permitted if item(s) are received in original condition and packaging.
Return should be received within two weeks after receiving.
The tag must be where it is attached to.
Item should be try on with the tag.
Please don't cut the tag if you are not sure whether you will still return or keep the item.
Return item without tag in the original place will not be accepted, it will be shipped back to the buyer.
Buyer is responsible for all cost associated with shipping the item back to the seller, unless the item is defective or have a problem.
Contact Us before any return.